Customized Software Solutions
We customize a diverse range of hardware, software and firmware enabling our clients to seamlessly leverage on the power of integration. We specialize in both Enterprise Architecture, Web-Based Software Solutions and Mobile App-Based Solutions.
Starting from a customized Omni-Booking Appointment Solutions to Customer Flow / Queue Solutions to Automated Payment Solutions to Customer Feedback Solutions, we provide full-turnkey customer experience in a Service / Health-Care Industry. We are confident that we can, together with your valuable inputs, provide you with an innovative solution for a seamless and efficient workflow as follows:
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Step 1
Customer Making Appointment
Possible Methods
- Via Call Center
- Via Smart Apps
- Via Web-Based Portals -
Step 2
Customer Arrival at Premise
Possible Arrival Detection Methods
- Via QR Based Arrival Confirmation (Kiosk less Solutions)
- Via Smart Apps Arrival Confirmation (Kiosk less Solutions)
- Via Smart Face Detection Al -
Step 3
Customer Guided Smart Apps / Digital Smart TVs
Possible Information Methods
- Via SMS Trigger
- Via Web-Based Page Trigger
- Via Digital Smart TV -
Step 4
Customer Payment Services
Possible Payment Methods
- Via Self-Payment Kiosk
- Via Web-Based Payments -
Step 5
Customer Appointment Booking Services
Possible Appointment Booking Methods
- Via Call Center Staff Assistance
- Via Web-Based Booking through Singpass -
Step 6
Customer Feedback Services
Possible Feedback Submission Methods
- Via Counter Service Staff Assistance LCD
- Via SMS links for feedback
- Via Email links for feedback
- Via QR Scanning for feedback
